Quick Troubleshooting Tips: #
- Images must be in .jpg format. You will not be able to upload any other format. (ex. .jpeg, .png, .heic…)
- The image size must be a minimum of 800px wide.
- The image should be no larger than 2500px wide. If the image is too large or the wrong format, it will not upload, and you will be redirected to an error screen.
- The image must be smaller than 1GB; images should be compressed to 999kb or less.
Here are some free tools that can be used to resize your images: