We are happy to announce that UltraSignup now offers Gift Cards, making it easier than ever to share the joy of race registrations and running experiences with your friends, family, and fellow running enthusiasts. After receiving countless requests for gift cards, we’ve listened to our community and are excited to introduce this new feature!
Here’s everything you need to know about Ultrasignup Gift Cards:
Purchase your Gift Card: #
To purchase a Gift Card, simply visit our secure online store at https://ultrasignup.cashstar.com/store/recipient?locale=en-us. Our gift cards can be purchased in any amount between $20 and $80, allowing you to choose a value that suits your gifting preferences. We’ve initially set this range based on popular demand, but we may adjust the minimum and maximum amounts in the future to provide even more flexibility.
Redeeming the Gift Card: #
Once you’ve purchased a Gift Card, you (or recipient) will receive a unique gift card number and a pin. When the lucky recipient is ready to use their Ultrasignup Gift Card, they can simply enter the gift card number and pin in the new designated “Gift Card” section during the checkout process. This allows them to apply the gift card value towards their race registrations or any other eligible purchases on Ultrasignup.
Stay Updated: #
We want to ensure that you have complete peace of mind when gifting an Ultrasignup Gift Card. When you purchase a gift card for someone else, you will receive a receipt confirming your purchase. But that’s not all! We also provide you with an additional confirmation email once the recipient has opened their gift email. This way, you’ll know exactly when they have received your thoughtful gift and are ready to embark on their running adventures!
Whether it’s for a birthday, holiday, or simply to show your support, Ultrasignup Gift Cards are the perfect way to inspire and empower the runners in your life. Give them the freedom to choose from a wide range of races and running events, helping them achieve their goals and create unforgettable memories.
Head over to our Gift Card store https://ultrasignup.cashstar.com/store/recipient?locale=en-us today and surprise your loved ones with the ultimate gift for runners. Happy gifting and happy running!
If you have any questions or need further assistance, please don’t hesitate to reach out to our support team at support@zendesk.ultrasignup.com.
Current Limitations #
No Refunds for Gift Card Transactions: #
Please note that race directors are unable to provide refunds for transactions made using a gift card. Once a gift card is used to pay for a registration, the transaction is considered final. However, if there are any additional charges not covered by the gift card, the Race Director has the authority to issue refunds for those specific charges.
Single Gift Card Usage per Transaction: #
Please be aware that only one gift card can be used per transaction. If you have multiple gift cards, you will need to redeem them in separate transactions. We apologize for any inconvenience caused and appreciate your understanding.
Gift Card Amount Limitations: #
Currently, our gift card portal allows purchases within the range of $20 to $80. We are unable to process transactions for amounts higher or lower than this range. We apologize for any inconvenience this may cause and appreciate your patience.
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Gift Cards #
- What are the gift card denominations available for purchase?
At this time, you can purchase any amount between $20 and $80.
- My gift card is being declined, but I have not made any purchases.
Once you input your card number in the shopping cart and hit APPLY, the funds are immediately redeemed. To have the funds restored, please reach out to the UltraSignup support team for assistance.
- Can I use more than one gift card in a single transaction?
No, at this time you can only use one gift card per transaction.
- Entered the wrong recipient email address
You should see a link to the help center in the gift card confirmation email you received.
- Simply visit this page: https://ultrasignup.cashstar.com/self_service/v2/register/
- Add your email address and click "send me the link"
- Once you receive your verification email, click "View my gift card information"
- When redirected, you will see a link to "resend card", where you will be able to enter the correct email address.
- Do I have to use my entire gift card balance?
No, during the transaction, simply specify the exact amount you wish to deduct from the gift card in the 'amount' field. Only this specified amount will be authorized for that transaction.
- What if the event registration is more than the maximum gift card amount?
The maximum gift card purchase limit is $80. If you're aware of the event your friend wants to register for and the cost exceeds $80, you can still register your friend for that particular event as a guest rather than using a gift card.