When to Renew Your Event
Event Setup Add/Renew Event
You can only renew your event after the current event date has passed. If your event occurs multiple times a year and you want to extend the registration period, consider creating separate events, such as a fall version and a spring version, each with a distinct name.
Renewing your Event
After your event date has passed, go to the event setup tab. You will see a new menu option, Add/Renew Event. Clicking this will redirect you to a screen where you can set the details for the next event.
You can choose to retain certain details such as event distances, contacts, questions, add-ons, and waiver information.
Modifying Distances
If you need to change or modify your distances, simply renew your event, and select at least one of the distances from the previous year (if all of them need to be updated). You will need to add pricing information, even if it's temporary. Once this is done, you can add new distances by navigating to Event Setup Add Another Distance.
After adding the correct distances, deactivate any distances you no longer wish to offer. To deactivate, go to your dashboard, click the Edit link next to the event you need to hide, uncheck the box in the Active column, and click Update to save changes.
Resolving Contact Errors
If you encounter a contact-related error while finalizing renewal details, it may be due to changes in your personal contact account (e.g., name or email changes). Contact UltraSignup support for assistance if your RD information was not updated.
Adding an Event Date Range
To set a preferred date range for your event, please contact UltraSignup support.
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