Participants, Orders & Reports
- How to Use the Participant Screen to Manage Registrations
- How to Refresh Your Public Entrant List to Show Updates
- How to Manually Change a Participant’s Distance
- How to Export Data from Past Events
- Create Participant Reports to Access and Analyze Your Runner Data
- Show or Hide Your Entrant List to Build Excitement or Protect Privacy
Event Page & Branding
- How to Add Event Photos and Banner Images
- How to update your general event settings (Name, Location, Links, Virtual)
- How to Embed a Strava Route
- How to Enhance Your Event Description with Links, Lists, Videos, and Images
- Customize Your Event: Photos, Waivers, and General Settings
- How to Fix Image Upload Errors (Format, Size, and File Limits)
Event Types (Special Setups)
- How Do I Set Up Self-Reporting for a Virtual Event on UltraSignup?
- How Do I Set Up Club Registration on UltraSignup?
- How to Create a Relay Race on UltraSignup
- Create a Donation-Based Event to Raise Funds for Charity
- Host a Trail Running Film Festival
- Support Inclusive Racing: Enable a Nonbinary Division
Event Setup (Basics)
- How to Add a Waiver to Open Registration
- Use Confirmation Emails to Answer Questions Before They’re Asked
- How to Manage Race Distances (Add New Distances or Deactivate Old Ones)
- How to Make Your Refund Policy Crystal Clear
- Pause Credit Card Charges While Waiting for Permits or Approval
- How to Set Your Event Location on UltraSignup
RD Education
- How AI Tools Can Help Trail Race Directors Run Stronger Businesses
- How to Become a Race Director
- Together with Headsweats
- Sponsorships for Trail Runnng Events
- Getting Seen and Listed: Why Race Visibility Matters
- Event Operations Tips: Portable Restrooms for Trail Races
Manage Registrations
- Event Cancellation Protection Program FAQs
- Simplify Race Day Registration with QR Codes
- Refund Guarantee: RD Guide and FAQs
- How to Use Your Event Dashboard
- Edit Participant Details and Registration Information
- How to Send Registration Invites on UltraSignup
Payouts & Taxes
- 2025 Tax Year | Access Your Documents
- 2025 Tax Year - FAQ
- Partner Tax Portal | Password Support
- Does UltraSignup Collect and File Sales Tax for My Event? (How Taxes Work on UltraSignup)
- How Statements/Payouts Work
- Setting Up Auto Credits
Results (Upload & Fix)
- How to Assign Bib Numbers
- How to Format Race Result Files
- How to Load Time and Distance for Timed Event Results
- How to Grant Access to a Race Timer
- How to Add Results to Your Profile for Events Not Hosted on UltraSignup
- How to Edit Your Event Results
Timing App
- Can I Use the UltraSignup App to Time a Backyard Ultra?
- Guide to the UltraSignup Race Timer App
- How to Use the UltraSignup Timing App on Race Day
- How to Prepare Event for Race Day Timing with the UltraSignup Timing App
- How to Test the UltraSignup Timing App
- How to Use the Race Clock in the UltraSignup Timing App