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  3. Adyen Migration: Known Transitional Issues

Adyen Migration: Known Transitional Issues

We're in the middle of moving events from our old payment processor, Authorize.net, to our new one, Adyen. Most races won't notice a thing. But while both processors are running side by side, a few known issues can pop up. None of them mean your money is lost or your race is broken — they're transitional, we know about them, and here's what to do if you hit one. If you're seeing something not covered here, contact us and we'll help you sort it out.

  • Waitlist "Charge and Add" or invite doesn't go through
    Author: Support Team Support Team
  • Adyen: Statement shows two deposits instead of one
    Author: Support Team Support Team
  • Adyen: Payout on hold for additional verification
    Author: Support Team Support Team

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