When to contact the race director vs. the UltraSignup team?

You will need to contact the RD with the following questions: 

1. I don’t see the option to edit my registration. (ex: cancel and order, transfer a bib, change distance)
2. Refund questions
3. Race day information
4. Race day registration questions
5. Directions
6. Complaints

The support team is more than happy to assist, however we do not manage individual events. The race director will have all the race related information you need!