Common reasons for delayed deposits:
- Make sure you have added your bank account, and all numbers are correct.
- Missing details like entity information (SSN or EIN) or bank info hinder payments.
- The contact adding the bank account gets linked to it in the system (they are recognized as the account treasurer) and, therefore, must be listed in your event contacts; otherwise, there might be an unlinked treasurer issue, delaying fund deposits. To fix this, add the contact or contact support to update the bank account details.
- After added, each account undergoes an approval process which might delay payments if the account is added close to statement dates.
- A minimum balance of $100 is required for payouts; balances below this will roll over to the next payment date.
How Statements/Payouts Work
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