Activity overview
Latest activity by Amberleigh Burns-
Amberleigh Burns created an article,
Build Your Loyal Runner Base with a Registration Series
If you host multiple event dates throughout the year, a registration series is one of the easiest ways to turn one-time participants into repeat customers. Runners commit to your full season up fro...
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Amberleigh Burns created an article,
My Timing App Code Says "Invalid or Expired" — How to Fix It Right Now
If you entered your code into the RaceTimer app and got a message saying the code is invalid or expired, don't panic. This is fixable in about two minutes by resetting your configuration. Here's ex...
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Amberleigh Burns created an article,
How do I find a race's registration deadline?
Each race sets its own registration close date. To find the deadline for a specific event: Go to the race's UltraSignup registration page. (You can search for it on ultrasignup.com or use the link ...
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Amberleigh Burns created an article,
Use Confirmation Emails to Answer Questions Before They’re Asked
Your confirmation email is one of the most important touchpoints with your runners—it’s your chance to answer common questions, set expectations, and reduce incoming support before it starts.UltraS...
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Amberleigh Burns created an article,
How to Print Participant Labels for Your Event
The Labels tool allows you to generate printable participant labels to help organize race-day logistics like packet pickup, bib sorting, drop bags, and more. Where to Find ItFrom your Race Director...
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Amberleigh Burns created an article,
Refund Guarantee - Runner FAQ
What is Refund Guarantee?Refund Guarantee is an optional add-on offered during registration that lets you cancel your race entry for any reason and receive 80% of your registration cost back, as l...
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Amberleigh Burns created an article,
2025 UltraSignup Product News: Quarter 4
As we near the end of Q4 and the start of a new Q1, we’re excited to share updates from Product & Engineering at UltraSignup. Product Releases🚀 Refund Guarantee Will Release Next Month UltraSignu...
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Amberleigh Burns created an article,
Refund Guarantee: RD Guide and FAQs
This FAQ is for the forthcoming Refund Guarantee program launching mid-January 2026.What Is Refund Guarantee?Refund Guarantee is a new UltraSignup feature powered by Spot. Refund Guarantee gives pa...
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Amberleigh Burns created an article,
2025 UltraSignup Product Update: Quarter 3
Q3 Progress UpdateWe’re leveling up the UltraSignup platform so you and your runners have the best possible experience. Here’s what’s new and what’s next:Payment Platform – Adyen integration is dee...
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Amberleigh Burns created an article,
2025 UltraSignup Product Update: Quarter 2
Q2 Progress UpdateWe’re leveling up the UltraSignup platform so you and your runners have the best possible experience. Here’s what’s new and what’s next:New Login & Account Management – Fully upgr...