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Latest activity by Amberleigh Burns
  • Amberleigh Burns created an article,

    How to Print Participant Labels for Your Event

    The Labels tool allows you to generate printable participant labels to help organize race-day logistics like packet pickup, bib sorting, drop bags, and more. Where to Find ItFrom your Race Director...

  • Amberleigh Burns created an article,

    Refund Guarantee - Runner FAQ

    Launching mid-January 2026What is Refund Guarantee?Refund Guarantee is an optional add-on offered during registration that lets you cancel your race entry for any reason and receive 80% of your reg...

  • Amberleigh Burns created an article,

    Q4 Update

    As we near the end of Q4 and the start of a new Q1, we’re excited to share updates from Product & Engineering at UltraSignup.  Product Releases🚀 Refund Guarantee Will Release Next Month  UltraSignu...

  • Amberleigh Burns created an article,

    Refund Guarantee: RD Guide and FAQs

    This FAQ is for the forthcoming Refund Guarantee program launching mid-January 2026.What Is Refund Guarantee?Refund Guarantee is a new UltraSignup feature powered by Spot. Refund Guarantee gives pa...

  • Amberleigh Burns created an article,

    Sponsorships for Trail Runnng Events

    Why Sponsorships Are Essential for Trail Running EventsTrail running is more than just a sport — it’s a community built around adventure, grit, and connection to the outdoors. Behind every successf...

  • Amberleigh Burns created an article,

    Q3 Progress Update

    Q3 Progress UpdateWe’re leveling up the UltraSignup platform so you and your runners have the best possible experience. Here’s what’s new and what’s next:Payment Platform – Adyen integration is dee...

  • Amberleigh Burns created an article,

    Q2 Product Updates

    Q2 Progress UpdateWe’re leveling up the UltraSignup platform so you and your runners have the best possible experience. Here’s what’s new and what’s next:New Login & Account Management – Fully upgr...

  • Amberleigh Burns created an article,

    Why Isn't My UltraSignup Race Showing in My Registration History?

    Not seeing your race in Registration History or on your profile? There are a few reasons this can happen. Here’s how to confirm your registration and understand where your race information will app...

  • Amberleigh Burns created an article,

    I Registered as a Guest - Can I Move That Registration to My Account?

    If you registered for a race before creating an UltraSignup account, or you used the guest option while logged out, that registration cannot be moved into your Registration History. Here’s why, and...

  • Amberleigh Burns created an article,

    Getting Seen and Listed: Why Race Visibility Matters

     Launching a new race is exciting, but success depends on making sure runners can actually find it. Visibility is critical—not just for participants, but also for sponsors, volunteers, and the broa...