Articles
Recent activity by Amberleigh Burns-
What are the charges for using the UltraSignup Race Timer?
$0 Fee If you're using our platform to manage your event registrations, the race timer comes as a...
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What is a waitlist?
A waitlist allows race directors to manage event capacity once it's full. Instead of closing regi...
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Registration appears to be closed, can I still register?
If the registration date has passed, then you can no longer register online. However, the event m...
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My credit says “All Events”, what does that mean?
Any credits labeled “All Events” means your credit can be applied to any race in that group of ev...
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Can I use my credit to register for any race on the platform?
No. When you initially registered for the event, your payment went directly to Group/Business/or ...
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Where is my rollover credit?
Rollover credits will not be visible in your registration history until the event has been renewe...
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Can't find your credit?
If your credits do not appear in your registration history, but you are certain that the race dir...
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How do I contact the race director?
You can contact them via the “Ask a Question” green button on the registration page.
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Why should you host with UltraSignup?
Premier Trail Running HubUltraSignup is the go-to platform for North America’s top trail running ...
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Entered the wrong recipient email address
You should see a link to the help center in the gift card confirmation email you received. Howeve...