Registration & Credits – Help Center

What is a waitlist?
Author: Summer W.
How do I edit my order details?
Author: Summer W.
How do lotteries work?
Author: Summer W.
How do I change my distance or transfer my bib?
Author: Summer W.
I don't see the option to cancel my registration.
Author: Summer W.
How do I cancel my registration?
Author: Summer W.
How do I get a refund for my order?
Author: Summer W.
I registered for a Waitlist/Lottery, and I need to update my payment method.
Author: Summer W.
Where can I get more information about a race I am registered for?
Author: Summer W.
Registration appears to be closed, can I still register?
Author: Summer W.
How can I find out if I am registered for an event?
Author: Summer W.
My credit says “All Events”, what does that mean?
Author: Summer W.
Can I use my credit to register for any race on the platform?
Author: Summer W.
Where is my rollover credit?
Author: Summer W.
Can't find your credit?
Author: Summer W.