Articles
Recent activity by Blake Cohen-
How to Add Event Photos and Banner Images
Upload event photos and a banner image to improve your event page. Follow recommended image sizes...
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How to update your general event settings (Name, Location, Links, Virtual)
Edit your event’s General settings: switch to virtual, update name and location, add website/soci...
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2025 Tax Year | Access Your Documents
1. Access Your Email from Tax1099 You will receive an email like the one below, you will need...
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How do I get a refund for my order?
UltraSignup does not issue refunds. The money paid for event registration goes to the race direct...
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How to Block Registrants with the Blacklist Tool
Blocking Runners from Your EventSometimes it is just too risky to have someone participate in you...
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How to Track Facebook Referrals (Shares → Clicks → Registrations)
Use Facebook Referrals to see who shared your race, how many clicks they drove, and how many regi...
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How to Send Race Communications Emails (Email Tool)
Create and send branded race emails fast: pick a template, customize with drag-and-drop blocks, s...
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Load Results for Non-USU Events
How Do I Add Race Results from Non-UltraSignup Events? Want to add results from a race that wasn’...
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How to Set Up a Lottery for Your Race
What is a Lottery?A lottery is used by race directors when demand is extremely high for their eve...
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How to Use Your Event Dashboard
How To Use Your Event DashboardGo to Registrations DashboardYour event dashboard offers a plethor...