Welcome to the
UltraSignup
Help Center
Whether you are new to the platform or an experienced Race Director, you'll find a wealth of insight in the UltraSignup help center. Browse our comprehensive library below for FAQ, video guides, and other information.
Event Setup
Everything you need to get started with a new event or update existing event information.
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Registrations
Information for managing your participants throughout your event(s).
latest Articles
Results
Load your event results, add and edit results, and troubleshoot common loading errors.
latest Articles
Timing App
Get started with the timing application. Configure your event, upload results, and more.
latest Articles
Tools
Start sending communications to your runners, and learn how to use all other director tools.
latest Articles
Financials
Download statements, issue refunds, set up rollovers, and other discounts/credits.
latest Articles
New This Week
User Guides
New tutorials are added every week.
Join the Ultrasignup Race Directors group on Facebook!
The Facebook group is intended for current Race Directors using the UltraSignup registration platform. The group is intended to provide a communication channel for directors. This group should be a great resource to share ideas!
