Welcome to the UltraSignup Help Center

Whether you are new to the platform or an experienced Race Director, you'll find a wealth of insight in the UltraSignup help center. Browse our comprehensive library below for video guides and other information. For quick answers check the runner FAQ or the race director FAQ.

Event Setup

latest Articles

Add Links, Lists, and Images to your Description

Photos, Waivers, and General tabs

Pause CC Charges

Troubleshooting Image Upload Errors

Show or Hide Your Waitlist Applicants

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Registrations

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Lottery Process

Using your Dashboard

Using the Participant Screen

Edit Participant Records

Create Coupon Codes

Send Invites to Participants

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Race Results

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Display results in days

Configure the Timing App for Multiple Checkpoints

Get Your Code

Load Results for Events Not Hosted on Ultrasignup

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Timing App

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UltraSignup Race Timer Overview

Race Day Guide

Race Prep Guide

Testing the Timing App

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Tools

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Using the Marketing Tool

The USU Blacklist

Using the Facebook Tool

Setting up Volunteer Registration

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Financials

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Setting Up Auto Credits

Creating and Applying Rollover Credits

Add your Payment Account

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Welcome to the

UltraSignup
Help Center

Whether you are new to the platform or an experienced Race Director, you'll find a wealth of insight in the UltraSignup help center. Browse our comprehensive library below for FAQ, video guides, and other information.