Welcome to the
UltraSignup Help Center
Whether you're a newcomer to the platform or a seasoned Race Director, the UltraSignup help center offers a treasure trove of knowledge. Explore our extensive library below, which includes video guides and various informational resources.
Event Setup
Everything you need to get started with a new event or update existing event information.
Financials
Download statements, issue refunds, set up rollovers, and other information regarding discounts & credits.
Registrations
Information for managing your participants and registrations throughout your event(s).
Race Results
Load your event results, add and edit results, and troubleshoot common loading errors.
Runner Assistance
Change your email & other member profile information. Move results, merge results, and more.
Timing App
Try the FREE timing application. Configure your event, set up live tracking, upload results, and more.
Tools
Start sending communications to your runners, and learn how to use all other director tools.
New Features
Latest features, where to find them and how to use them.
General Updates
The latest platform updates.
RD Tips & Information
Welcome to the
UltraSignup Help Center
Whether you're a newcomer to the platform or a seasoned Race Director, the UltraSignup help center offers a treasure trove of knowledge. Explore our extensive library below, which includes video guides and various informational resources.
Event Setup
Everything you need to get started with a new event or update existing event information.
Financials
Download statements, issue refunds, set up rollovers, and other information regarding discounts & credits.
Registrations
Information for managing your participants and registrations throughout your event(s).
Race Results
Load your event results, add and edit results, and troubleshoot common loading errors.
Runner Assistance
Change your email & other member profile information. Move results, merge results, and more.
Timing App
Try the FREE timing application. Configure your event, set up live tracking, upload results, and more.
Tools
Start sending communications to your runners, and learn how to use all other director tools.
New Features
Latest features, where to find them and how to use them.
General Updates
The latest platform updates.