Welcome to the
UltraSignup
Help Center
Whether you are new to the platform or an experienced Race Director, you'll find a wealth of insight in the UltraSignup help center. Browse our comprehensive library below for FAQ, video guides, and other information.
Event Setup
Everything you need to get started with a new event or update existing event information.
latest Articles
Registrations
Information for managing your participants throughout your event(s).
latest Articles
Results
These guides will help you learn how to load your event results, add and edit results, and provide a walkthrough of basic troubleshooting.
latest Articles
Timing App
Learn how to get started with the timing application. Configure your event, upload results, and more.
latest Articles
No tutorials yet, please check back soon.
Tools
Start sending communications to your runners, and learn how to use all other director tools.
latest Articles
Financials
Add your payment account, download statements, issue refunds, set up rollovers, and issue discounts and credits.
latest Articles
Still need help?
We offer support 7 days a week, 365 days a year. Visit our contact page to submit your inquiry. Our support staff will respond asap.