How to Reset the UltraSignup Timing App

There may be times when you need to reset the UltraSignup Timing App—such as after making changes on UltraSignup.com or to clear out test data before race day. Let’s go over how to properly reset the app.

Step-by-Step Walkthrough

• To reset the application, first click on the Menu icon (the hamburger icon) in the top right corner of the screen.
• Next, select Tools from the menu options, and then click on New/Reset Race.
• You will be taken to the home screen where you will see two options: Continue with [current code] or New Reset. If you are resetting the app, select New Reset.
• You will see a warning message indicating that all existing data will be lost. If you’re sure you want to proceed, click Yes to confirm the reset.
• Once the app resets, you can re-enter your code to load the correct data for your event. Remember, if you’ve assigned bibs or made changes on UltraSignup.com, resetting the app is necessary for those changes to appear in the app.

Important Notes:

• If you've assigned bibs after initially adding your code, you must reset the app to ensure all changes are properly reflected.
• Resetting should also be done if you've used the app for testing purposes and need to clear the test data before race day.

Resetting the app is essential when changes are made on UltraSignup.com or after testing. Make sure to reset before race day to avoid discrepancies in your event data.