Deactivate or Remove a Distance

How to Deactivate/Remove a Distance

Registrations Dashboard

Current Event Distances Changing

If your event distances are changing, you have the ability to update them either while renewing your event or after the event has already been set up.

During Renewal: When renewing your event, you'll have the option to add new distances. Simply add the new ones and leave the old ones unchecked if they're no longer available.

Already Renewed: If you've already renewed your event but need to make changes, start by deactivating the distances you're no longer offering, then add the new ones.

To deactivate old distances:

• Go to your dashboard and click the edit link next to the event.
• Uncheck the box in the active column for the distances you're removing.
• Click update to save the changes.

See this guide: Add Another Distance

Created Too Many Distances

If you simply created too many distances, follow the steps above to deactivate the extra distances:

• Go to your dashboard and click the edit link next to the event.
• Uncheck the box in the active column for the distances you're removing.
• Click update to save the changes.

Support can delete them, if that is your preference. To have them completely deleted, contact UltraSignup Support.

Shutting Down an Event (with active registrations)

If you are needing to close registration for a specific distance, or all distances due to permitting or other unforeseen issues, you will not deactivate the distances. You simply need to back-date your registration close date. See this guide: Change Registration Close Date(s) If you deactivate all distances, you will deactivate the entire event and will not be able to access it any longer.

Steps to Deactivate

Step 1: Open your Dashboard, click edit next to the distance you would like to deactivate.

Step 2: Uncheck the box in the Active column next to the distance.

Step 3: Click update.