Quick Start: Complete Your Event Setup – Help Center

How to Complete Your Event Setup on UltraSignup

Just got your event approved on UltraSignup? Now it’s time to finalize your setup. You'll receive an automated confirmation email with a link to your registration page and key setup instructions. Follow this guide to upload event photos, confirm your location, add payment details, and customize your registration page.

Event Confirmation

Once your event is approved by our team, you will receive an automated message with a link to your UltraSignup registration page. This email contains important links to guide you through the process of publishing your event details.

Related guide: Creating a New Event

Completing Critical Event Details

Add Photos

Event Setup >> Edit Event >> Photo Tab

We recommend uploading a minimum of 7 thumbnail images and an eye-catching banner photo.

When adding your banner photo, drag the image into the desired position and click "save".

Confirm Event Location

Event Setup >> Event Location

Enter the specific location or address of your starting line and click "find". Once the runner icon moves to the address on the map, click update to save your location.

Related Guide: Setting Your Event Location

Add Your Payment Account and Entity Details

Event Setup >> Tax & Payments

Enter your banking information and click "add account". Answer the questions that follow to add your entity details. This section must be completed to receive payment for your race registrations.

Related guide: Add your Payment Account

Create Your Event Description

Event Setup >> Edit Description

Add details you'd like to include on your registration page in this section. We recommend providing runners with information about your race and policies. You can also style this section with HTML and CSS.

Additional Features

Create Registration Questions

Event Setup >> Questions

Do you need to know a runner's T-shirt size or dietary preferences? You can create questions runners will answer in the registration flow.

Related Guide: Creating Questions

Create Add-ons for Sale

Event Setup >> Add-ons

You can collect donations and sell race gear, camping spots, meals, etc., by creating add-ons.

Related Guide: Creating Add Ons

Making Changes to Your Event

Can I add another distance?
- Yes, simply go to event setup and add another distance.
- Related guide: Add Another Distance
I need to push the registration opening date further out.
- You can adjust dates and times related to your event by going to event setup and editing the event timeline tab.
- Related guide: Edit Your Timeline
Can I change my pricing?
- Yes, pricing changes can be made by going to event setup pricing. Registration will not open without pricing.
- Related guide: Event Pricing Setup
I need to update my waiver.
- You can add or edit your waiver by going to event setup and editing the event waiver tab. Registration will not open without a waiver.
- Related guides: Photos, Waivers, and General tabs, Refund Policy: Making Things Crystal Clear!
How do I adjust my event capacity?
- You can change your capacity throughout your registration period by going to event setup and editing the event capacity tab.
- Related guide: Set Your Capacity
My registration will not open.
- Event registration cannot open if you are missing a waiver, location, or pricing.

Optimizing Your Event Management Experience

We recommend activating additional features to enhance your registration page. Here are some useful features to explore:

Add links to your social media pages
Enable a waitlist
Customize order edit settings such as distance changes, bib transfers, and cancellations
Set up auto credits
Add additional contacts (such as timers and co-directors) to your event
Manage volunteer registrations and tasks
Ready to add more? You can create new events