What's New?
We have resolved an issue related to the application and handling of credits for runners who had both a single event participant discount and a group participant discount. Previously, there were problems with applying credits correctly in such cases.
With this update, the system will now prioritize the event-specific credit first and apply it accordingly. Any remaining or residual credit will remain an event-specific credit. This enhancement allows runners to utilize their credits effectively.
Additionally, group credits will only be applied when the event-specific credit does not cover the full cost of registration. Any residual group credit can still be applied to future registrations.
We have resolved a bug related to the sorting of the participant list for events with the ticket sales event type. Previously, users experienced an issue with the sort order of the participant list, it is now sorted based on registration date.
Add-On Purchase Issue: Previously, when purchasing an add-on from the event store, it resulted in the appearance of an add-on purchase for each distance associated with the add-on.
Manage Team: All add-ons and race registrations appeared as relay registrations displaying a link “manage team”.
Now, when purchasing an add-on from the event store, it will accurately reflect the intended purpose as a standalone purchase and not create the appearance of false purchases. The “manage team” link now only appears when associated with a relay registration.
Runner overall rank bug; an issue was reported, runner overall rank was displaying ranking for a single event rather than the average.
Add-on export issue; an issue was reported, race directors unable to export individual add-ons. This has been resolved.
Introducing the new ‘Microsite’ feature: We are excited to offer a WordPress-based website solution specifically designed for race directors who require a website. This feature is currently being released as a beta option. Learn more
We have released the second phase of non-binary updates. Race directors will now see the option to open up a non-binary division for their event while runners will see their non-binary (X) throughout registration and on their personal results pages. See details here
We’ve enhanced timezones, and now the “Event’s current local time” displayed on registration pages is in real-time. This update is particularly valuable for events where runners eagerly await registration openings, as it provides accurate timing without the need to refresh the page.
We are excited to announce that we have started working on improving the user experience of our site. As you may have noticed, we have made some subtle changes to the site. Our team has updated all colors to colors within our brand guidelines, improved the clarity of tools by updating text, updating icons, rounding images, and more. We understand that an intuitive user experience is crucial for our customers, and we are committed to making ongoing improvements to ensure a seamless experience. In the coming months, you will continue to see changes as we work to enhance the functionality and design of our site.
When publishing results from the app, if all runners were not assigned a status of either finisher(by recording their finish time), DNS, or DNF, then the runner was being published with the status of “Upcoming Open”. This resulted is publishing errors, and live tracking errors. In the results runners uploaded with the -1 status, it would appear as if the past event was still upcoming regardless of event date.
USU Blacklist not working, was not allowing RD to block runners from registration. This was fixed.
To support results for larger events, we have removed the limitation of 1500 on the results loader.
Time zone incorrect across all events. After a recent update to address an issue with the Newfoundland timezone, it threw off all events by 1hr. Local time across all events should now be correct.
When creating, renewing an event or editing your event waiver had a character limit, there was no character limit displayed to the end-user even though there was a limit of 20,000 characters. Now, when adding your waiver details you will see a character limit & current character count.
Text changed from: “You received this email because you are signed up for a race on UltraSignup. If you wish to no longer receive race updates, contact us here.” To: “You received this email because you registered for, volunteered, or are a fan of a race on UltraSignup. If you wish to no longer receive race updates, contact us here.”
States were duplicated in member profile state dropdown, in guest registrations, and when adding a participant in an event.
As a race director, you will now see the option to use an external link in your volunteer tool settings. This means that when the “volunteer” button is clicked from your registration page, you can be redirected to your preferred volunteer management tool.
We launched gift cards in December 2022, now the cart summary and order confirmation shows the portion of the order that was paid using a gift card.
In the “item” dropdown on the participant screen, when selecting “All distances”, the information displayed all distances & independent add-ons. Then when selecting “All distances with independent add-ons”, information displayed was limited to all distances. This has been corrected.
The group widget & UltraSignup event link widget found in your race director tools were not working. This issue was corrected.
Until now, if runners finished an event with the same finish time, the placement column would not allow them to have the same placement. Now runner placement will reflect ties in both the overall placement column & the DP column.
Welcome to store.ultrasignup.com, your one-stop shop for UltraSignup merchandise. Discover a wide range of high-quality apparel, accessories, and more that showcase your passion for endurance sports. Whether you’re a runner, race organizer, or a dedicated supporter of the UltraSignup community, our store offers a collection of unique items that embody the spirit of endurance and adventure. Shop now!
You now have the ability sort your photos in event photos. Prior to this update, you had to delete photos and upload them in your preferred order.