UltraSignup Help Center
Whether you are new to the platform or an experienced Race Director, you'll find a wealth of insight in the UltraSignup help center. Browse our comprehensive library below for FAQ, video guides, and other information.
Everything you need to get started with a new event or update existing event information.
Information for managing your participants and registrations throughout your event(s).
Load your event results, add and edit results, and troubleshoot common loading errors.
Try the FREE timing application. Configure your event, set up live tracking, upload results, and more.
Start sending communications to your runners, and learn how to use all other director tools.
Download statements, issue refunds, set up rollovers, and other information regarding discounts & credits.
Change your email & other member profile information. Move results, merge results, and more.
Latest features, where to find them and how to use them.
The latest platform updates.
Keep track of what's new on the platform. Now sharing monthly updates on bug fixes and feature enhancements.