Editing Your Registration: #

• Transferring Bibs
• Changing Your Distance
• Editing Answers to Questions
• Canceling your Order

If you need to edit your registration, you can reach your registration edit page via your registration history, if you were logged in when you registered, OR via your confirmation email. Quick tip: If you do not see the event in your registration history, you likely registered as a guest.

Getting to the Registration Edit Screen #

Did You Register as a Guest? If you were not logged in when you registered, you can edit from your event receipt. If you need a copy of your receipt, you can request one here: https://ultrasignup.com/confirm_resend.aspx

When you receive your confirmation email, you will see an edit link, which will redirect you to your registration edit page.

Logged In When You Registered? Login to your account >> open your Account Info menu >> click Registration History, and scroll to the section titled Registrations. Clicking edit next to the registration you intend to modify will take you to your registration edit page.

If you don’t see any options to edit your distance, cancel registration, or transfer your bib, please contact the event organizer. They have control over their order editing settings. Each option has its own deadline for changes, so it’s possible that the date has passed.

You can typically contact the director via the Green “Ask A Question” button on the registration page, otherwise, try visiting the event’s website for contact information. Whether or not changes can be made is at the organizer’s discretion.

From the edit screen, you have the option to switch distances, transfer your bib to another runner, edit your questions, or cancel your registration. Simply make your changes and click Update Registration.

How Distance Changes Work #

If the RD has enabled this feature, you have the ability to move from one distance to another prior to the event. If you would like to downgrade to a cheaper distance, you can, but you will not receive a refund (and cannot change it back on your own). If you would like to upgrade, your original order is removed and you will be issued a credit to re-register for another distance, AT THE PRICE OF THE OTHER DISTANCE ON THE DATE OF THE ORIGINAL ORDER. You will be directed to re-register.

How Bib Transfers Work #

If the RD has enabled this feature, you have the ability to transfer your registration to another participant if you cannot make the event. From the edit screen, click the “Transfer Registration” button. Your original order is “removed” and a 100% credit is added to the system for the exact event under the transferee’s name and email. The transferee is also sent an invitation that will let them bypass a closed or filled event.