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Whether you are new to the platform or an experienced Race Director, you'll find a wealth of insight in the UltraSignup help center. Browse our comprehensive library below for FAQ, video guides, and other information.

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Event Setup
  • Add Links, Lists, and Images to your Description
  • Photos, Waivers, and General tabs
  • Pause CC Charges
  • Troubleshooting Image Upload Errors
  • Show or Hide Your Waitlist Applicants
  • Setting Your Event Location
  • Set Your Capacity
  • Set Up Order Cancellation
  • Enable Distance Changes
  • Creating Questions
  • Creating Add Ons
  • Create a Relay Event
  • Creating a New Event
  • Create a Donation Based Event
  • Use the Waitlist Feature
  • Renew Your Event
  • Postpone Your Upcoming Event
  • Creating and Applying Rollover Credits
  • Create Coupon Codes
  • Change Registration Open Date(s)
  • Change Registration Close Dates
  • Change Ownership of Your Event
  • Change Distance Start Time(s)
  • Setting Up Auto Credits
  • Set Up Bib Transfer Option
  • Edit Your Timeline
  • Edit Your Contacts
  • Add your Payment Account
  • Add Social Links to your Registration Page
  • Event Pricing
  • Add a Description
  • Add Another Distance
  • Adding a Banner Image
Registrations
  • Lottery Process
  • Using your Dashboard
  • Using the Participant Screen
  • Edit Participant Records
  • Create Coupon Codes
  • Send Invites to Participants
  • Add Participant Discounts
  • Remove Distances // Add New Distances
  • Deactivate or Remove a Distance
  • Refresh Your Participant List
  • Change a Participant Distance (Manually)
  • Add Participant Back to Waitlist
  • Create A Participant Report
  • Export Information in Past Events
  • Show or Hide Your Entrant List
Race Results
  • Display results in days
  • Configure the Timing App for Multiple Checkpoints
  • Get Your Code
  • Load Results for Events Not Hosted on Ultrasignup
  • Grant Access to a Race Timer
  • Key Pad View vs. Bib Tap View
  • Add Your Code
  • Assigning Bib Numbers
  • Edit Results for Your Event
  • Age Groups in the App
  • Adding A Participant From The App
  • Correcting Runner Placement in a Fixed Time Event
  • Load Your Event Results
  • Adding Individual Bib Numbers
  • Deleting Checkpoint Times
  • Changing the Race Clock
  • Publishing Results
Timing App
  • UltraSignup Race Timer Overview
  • Race Day Guide
  • Race Prep Guide
  • Testing the Timing App
  • Using the Race Clock
  • Resetting the Application
  • Editing Checkpoint Times
  • Configure the Timing App for Looped Events
  • Deleting Checkpoint Times
  • Change Participant Distance
  • Time a Looped Event
  • No Bib/Fix Online
  • Hide or Show a Distance
  • Configure the Timing App for Multiple Checkpoints
  • Backup Your Data
  • Get Your Code
  • Change Participant Status
  • Key Pad View vs. Bib Tap View
  • Add Your Code
  • Assigning Bib Numbers
  • Age Groups in the App
  • Adding A Participant From The App
  • Deleting Checkpoint Times
  • Changing the Race Clock
  • Publishing Results
Tools
  • Using the Marketing Tool
  • The USU Blacklist
  • Using the Facebook Tool
  • Setting up Volunteer Registration
  • Set Up Your USU Advertisement
  • New Communications Tool!
  • Using the Communications Tool
Financials
  • Setting Up Auto Credits
  • Creating and Applying Rollover Credits
  • Add your Payment Account
Runner Assistance
  • Runner Rank Explained
  • Merge Various Names into your Account
  • Edit Your Race Registration
  • Moving Results to your Account
  • Using Your Credits & Rollovers
  • Load Results for Events Not Hosted on Ultrasignup
  • Updating Your Member Profile
  • Change Your Email Address on Your Account
Special Event Instructions
  • Broken Arrow Elite Credits
New Features
  • Non-binary Inclusivity: Phase 2 Updates
  • Non-Binary Option: Phase 1
  • Display results in days
  • New Communications Tool!
General Updates
  • 2022 1099-k FAQ
  • Non-binary Inclusivity: Phase 2 Updates
  • Non-Binary Option: Phase 1
  • 2021 1099-K FAQ
  • Display results in days
  • New Communications Tool!
Changelog
  • October [2022]
  • September [2022]
  • July/August [2022]
  • April/May [2022]
  • February [2022]
  • January [2022]
Create a Donation Based Event
Table of Contents
  • Creating a donation-based event
    • 1. Small Registration Fee + Add-On Donation
    • 2. Charge $0 for Registration Fees & Optional Add-On Donation
    • 3. Various Pricing Options as Donation Levels

Creating a donation-based event #

If you need to create a donation-based event, it’s super simple. Start by creating a new event. Once that is done, there are a few ways to collect donations for your event.

1. Small Registration Fee + Add-On Donation #

Set up your pricing to charge a small registration fee, for example, $15 for 5k registration. Then create a donation add-on with various pricing tiers so that the runners has the option to add that to their registration fee. Taxes are not added to add-on donations.

2. Charge $0 for Registration Fees & Optional Add-On Donation #

You will set up your pricing as a $0 fee, and all donations will be collected via a donations add-on. The runner will have the option to pay nothing or select the amount they would like to donate. The add-on can be set as required.

3. Various Pricing Options as Donation Levels #

Create various prices for the same distance (do not use price changes/tiers). Create 1 tier single prices for your distance. Example: “Level One Donation – $10; Level Two Donation – $20, etc…”.

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Updated on August 4, 2022
Use the Waitlist FeatureCreating a New Event

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Table of Contents
  • Creating a donation-based event
    • 1. Small Registration Fee + Add-On Donation
    • 2. Charge $0 for Registration Fees & Optional Add-On Donation
    • 3. Various Pricing Options as Donation Levels
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