How to Deactivate/Remove a Distance #

Registrations >> Dashboard

Current Event Distances Changing #

If your event distances are changing, you have the ability to update them either while renewing your event or after the event has already been set up.

During Renewal: When renewing your event, you’ll have the option to add new distances. Simply add the new ones and leave the old ones unchecked if they’re no longer available.

Already Renewed: If you’ve already renewed your event but need to make changes, start by deactivating the distances you’re no longer offering, then add the new ones.

To deactivate old distances:

• Go to your dashboard and click the edit link next to the event.
• Uncheck the box in the active column for the distances you’re removing.
• Click update to save the changes.

See this guide: Add Another Distance

Created Too Many Distances #

If you simply created too many distances, follow the steps above to deactivate the extra distances:

• Go to your dashboard and click the edit link next to the event.
• Uncheck the box in the active column for the distances you’re removing.
• Click update to save the changes.

Support can delete them, if that is your preference. To have them completely deleted, contact UltraSignup Support.

Shutting Down an Event (with active registrations) #

If you are needing to close registration for a specific distance, or all distances due to permitting or other unforeseen issues, you will not deactivate the distances. You simply need to back-date your registration close date. See this guide: Change Registration Close Date(s) If you deactivate all distances, you will deactivate the entire event and will not be able to access it any longer.

Steps to Deactivate #

Step 1: Open your Dashboard, click edit next to the distance you would like to deactivate.

Step 2: Uncheck the box in the Active column next to the distance.

Step 3: Click update.